Create ticket journal

post

https://restapi.rev.io/v1/TicketJournals

Create a new ticket journal.

Body Params

The ticket journal to create.

ticket_journal_id

int32

0 to 2147483647

Primary identifier for this ticket journal.

created_by

int32

1 to 2147483647

Foreign identifier indicating the user who created this ticket journal.

created_date

date-time

Date and time this ticket journal was created.

message

string

required

length between 1 and 2147483647

A message containing notes, a log of work, or communication with an end user.

ticket_id

int32

required

Foreign identifier indicating the ticket this journal is related to.

show_on_account

boolean

Indicates whether the journal should be visible from the associated customer's account page.

is_public

boolean

Indicates whether the journal should be emailed to the customer's contact email.

email_copy_to_group

boolean

Indicates whether the journal should be emailed to the user group on the ticket.

visible_in_agent_portal

boolean

Indicates whether the journal should be visible in Agent Portal.

Metadata

string

enum

Defaults to application/json

Generated from available response content types

Allowed:

Responses

Language

Credentials

Basic

base64

Response

Click Try It! to start a request and see the response here! Or choose an example:

application/json

text/json

text/html

201Created

400BadRequest

500InternalServerError