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AboutContactRev.io

Search tickets

get
https://api.revioapi.com/v1/Tickets

Search for one or more tickets.

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Query Params
search.ticket_id
array of int32s

Query by ticket identifier.

search.ticket_id
search.description
array of strings

Query by ticket description.

search.description
date-time

Format - date-time (as date-time in RFC3339). Return entries created after this date.

date-time

Format - date-time (as date-time in RFC3339). Return entries created before this date.

search.customer_id
array of int32s

Query by ticket customer identifier.

search.customer_id
search.resolution
array of strings

Query by ticket resolution.

search.resolution
search.ticket_type_id
array of int32s

Query by ticket type identifier.

search.ticket_type_id
search.ticket_step_id
array of int32s

Query by ticket step identifier.

search.ticket_step_id
search.assigned_user_id
array of int32s

Query by assigned user identifier.

search.assigned_user_id
search.assigned_group_id
array of int32s

Query by assigned group identifier.

search.assigned_group_id
search.priority
array of strings

Query by priority.

search.priority
search.contact_name
array of strings

Query by contact name.

search.contact_name
search.contact_phone
array of strings

Query by contact phone.

search.contact_phone
search.contact_email
array of strings

Query by contact email.

search.contact_email
string

Additional contact email addresses associated with a specific ticket.

string

Admin CCs associated with a specific ticket.

search.custom_status
array of strings

Query by custom status.

search.custom_status
search.created_by
array of int32s

Query by created by.

search.created_by
date-time

Format - date-time (as date-time in RFC3339). Return only entries with due dates after this date.

date-time

Format - date-time (as date-time in RFC3339). Return only entries with due dates before this date.

string
enum

Query by status.

Allowed:
date-time

Format - date-time (as date-time in RFC3339). Return only entries modified after this date.

date-time

Format - date-time (as date-time in RFC3339). Return only entries modified before this date.

search.modified_by
array of int32s

Query by modified by.

search.modified_by
int32

Format - int32. Defines how many items to return at a time.

int32

Format - int32. Specifies which page to display (i.e. 3rd page of 50 items out of 1000 items)

string

Specifies the model member you wish to sort by. Defaults to Ascending order, add a "-" sign to the beginning to indicate Descending order.

Headers
string
enum
Defaults to application/json

Generated from available response content types

Allowed:
Responses

Updated 7 months ago

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Updated 7 months ago