HomeGuidesAPI ExplorerAnnouncements
API Explorer
AboutContactRev.io

Search tickets

get
https://restapi.rev.io/v1/Tickets

Search for one or more tickets.

Recent Requests
Log in to see full request history
TimeStatusUser Agent
Retrieving recent requests…
LoadingLoading…
Metadata
search.ticket_id
array of int32s

Query by ticket identifier.

search.ticket_id
search.description
array of strings

Query by ticket description.

search.description
date-time

Return entries created after this date.

date-time

Return entries created before this date.

search.customer_id
array of int32s

Query by ticket customer identifier.

search.customer_id
search.resolution
array of strings

Query by ticket resolution.

search.resolution
search.ticket_type_id
array of int32s

Query by ticket type identifier.

search.ticket_type_id
search.ticket_step_id
array of int32s

Query by ticket step identifier.

search.ticket_step_id
search.assigned_user_id
array of int32s

Query by assigned user identifier.

search.assigned_user_id
search.assigned_group_id
array of int32s

Query by assigned group identifier.

search.assigned_group_id
search.priority
array of strings

Query by priority.

search.priority
search.contact_name
array of strings

Query by contact name.

search.contact_name
search.contact_phone
array of strings

Query by contact phone.

search.contact_phone
search.contact_email
array of strings

Query by contact email.

search.contact_email
string

Additional contact email addresses associated with a specific ticket.

string

Admin CCs associated with a specific ticket.

search.custom_status
array of strings

Query by custom status.

search.custom_status
search.created_by
array of int32s

Query by created by.

search.created_by
date-time

Return only entries with due dates after this date.

date-time

Return only entries with due dates before this date.

string
enum

Query by status.

Allowed:
date-time

Return only entries modified after this date.

date-time

Return only entries modified before this date.

search.modified_by
array of int32s

Query by modified by.

search.modified_by
int32

Defines how many items to return at a time.

int32

Specifies which page to display (i.e. 3rd page of 50 items out of 1000 items)

string

Specifies the model member you wish to sort by. Defaults to Ascending order, add a "-" sign to the beginning to indicate Descending order.

string
enum
Defaults to application/json

Generated from available response content types

Allowed:
Responses

Updated 8 days ago

Language
Credentials
Basic
base64
:
LoadingLoading…
Response
Click Try It! to start a request and see the response here! Or choose an example:
application/json
text/json
text/html

Updated 8 days ago